| Course | |||||
|---|---|---|---|---|---|
![[CM] Fundaments of Communities (A1)](https://d3j0t7vrtr92dk.cloudfront.net/travianacademy/1547066116_funda.png "[CM] Fundaments of Communities (A1)"){kind=avatar} | Community Management This course is the first introduction to the world of Communities.
Content:
- A brief story of Communities
- The Community as a benefit for customers
- The Community as a benefit for business
This course is categorized as 'Basic Training' | ||||
![[CM] Engaging Content for Communities (A10)](https://d3j0t7vrtr92dk.cloudfront.net/travianacademy/1641479318_discordengage.png "[CM] Engaging Content for Communities (A10)"){kind=avatar} | Community Management Online gaming communities have moved on and are now mostly present on Discord.
Engaging communities on this chat platform is a new challenge and in this course, we want to look at different ways of doing so. After going through this course the... | ||||
![[CM] Community Management at Travian Games (A2)](https://d3j0t7vrtr92dk.cloudfront.net/travianacademy/1547065841_cm%20at%20tg.png "[CM] Community Management at Travian Games (A2)"){kind=avatar} | Community Management This course will describe in detail the responsibilities of the Community Manager at Travian Games.
After finishing this course you should be familiar with all relevant CM tasks.
Content:
- Goals of the CM Team
- Structure of the CM... | ||||
![[CM] Types of Members & Motivations (A3)](https://d3j0t7vrtr92dk.cloudfront.net/travianacademy/1547068592_motive.png "[CM] Types of Members & Motivations (A3)"){kind=avatar} | Community Management There is no universal answer to the question "What do my members want?". This course illustrates the different types of motivations that make members participate in a Community. A Community Manager should always be aware of the different member... | ||||
![[CM] Keeping your Community healthy (A4)](https://d3j0t7vrtr92dk.cloudfront.net/travianacademy/1547066416_health.png "[CM] Keeping your Community healthy (A4)"){kind=avatar} | Community Management This course will show the main roles of a Community Manager. It should also provide the Community Manager with some quick-wins and tactics to keep the Community active and healthy.
Content:
- Roles of a Community Manager
- NO-GOs for... | ||||
![[CM] Moderation I - Tools (A5)](https://d3j0t7vrtr92dk.cloudfront.net/travianacademy/1547067232_tools.png "[CM] Moderation I - Tools (A5)"){kind=avatar} | Community Management This course will show different types of moderation tools for situational moderation, and how they can be used tactically to keep the posts, discussions, and members in the forum in balance and order.
Content:
Moderation features and when... | ||||
![[CM] Moderation II - Managing Negativity (A6)](https://d3j0t7vrtr92dk.cloudfront.net/travianacademy/1547068249_negative.png "[CM] Moderation II - Managing Negativity (A6)"){kind=avatar} | Community Management Every Community has members who are known for provocative behavior and negativity. Sometimes antagonistic members can bring benefits upon the Community and sometimes they need to be moderated and educated. This course will discuss why some... | ||||
![[CM] Moderation III - Driving Discussions (A7)](https://d3j0t7vrtr92dk.cloudfront.net/travianacademy/1547068411_discoss.png "[CM] Moderation III - Driving Discussions (A7)"){kind=avatar} | Community Management After completing this moderation course, the Community Manager should be familiar with different methods for creating, diversifying and navigating discussions in the forum.
Content:
- Discussion Value
- Controversal topics
- Initiating... | ||||
![[CM] Moderation IV - Strategy and Member Behavior (A8)](https://d3j0t7vrtr92dk.cloudfront.net/travianacademy/1547067382_strateg1.png "[CM] Moderation IV - Strategy and Member Behavior (A8)"){kind=avatar} | Community Management This course will show the main differences between situational moderation and strategic moderation.
A solid moderation strategy is important for a Community Manager to achieve essential long-term goals through moderation actions. The course... | ||||
![[CM] Moderation V - Strategy and Social Density (A9)](https://d3j0t7vrtr92dk.cloudfront.net/travianacademy/1547068088_density.png "[CM] Moderation V - Strategy and Social Density (A9)"){kind=avatar} | Community Management The amount of activity within a certain area impacts whether members are likely to interact or leave. This course will show how a Community Manager can recognize and manage social-density problems in the Community, when activity should be... |
