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Community Management

[CM] Moderation III - Driving Discussions (A7)


Description
After completing this moderation course, the Community Manager should be familiar with different methods for creating, diversifying and navigating discussions in the forum.

Content:

- Discussion Value
- Controversal topics
- Initiating Engagement
- Splitting discussions

This course is categorized as 'Basic Training'
Content
  • Engagement Topics
  • Heavy Handed Moderation
  • Navigating discussions: What to do when threads derail?
  • Self-Test: Driving Discussions
  • Assignment: Driving Discussions
Completion rules
  • All units must be completed
  • Leads to a certificate with a duration: Forever
Prerequisites